Patient Reviews – Inspire Dentistry of the Carolinas

- Cameron Price

I spoke with this dentist's office to a person named Jay or Jayce or similar. This person initially expressed complete willingness to help and no problems at all. After taking down all my necessary information (ID, phone, etc. etc.). When I called my benefits provider, I found out this was not the case and this office of Dr. Anonuevo should have provided the information I was seeking to begin with. This being a time consuming roundabout way of doing things, I return called Jay or Jayce or similar and expressed I needed this information. This person did not seek to listen and was rude, spoke over me loudly, and told me that this question was my problem and they would not answer it unless I came into the office. This being a reversal of previous stated. Seeing this going nowhere, I asked for someone else such as an Office Manager. As you would guess from someone with the customer service skills as expressed, I got back a sarcastic and snotty I AM THE MANAGER. Failing to understand, I explained I wanted to speak with someone else. I highly doubt there will be follow-up. In summary: Based on the deceitful way that this was managed and based on the customer service behavior (rude, loud, sarcastic, yelling at times) I wound not recommend this place of business at all - whatsoever. I think there was an element of reaction from them when they were found in a scheme of half-truths, but it is still behavior unbecoming.

- Oscar Guevara

- Anabelle Ortiz

- Ernest Pepe

Excellent Dr. our entire family love Dr. Anonuevo. Friendly professional staff!

- Marjan Salami